Senior Client Service Manager
1 week ago
Our Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomes What You'll Do Manage and develop positive relationships with our strategic clients within a team environment, being their first point of contact in the business Ensure end-to-end new and existing services provided to our clients are functioning as expected, meeting contracted service levels (SLAs), Key Performance Indicators (KPIs), and quality standards Responsible for ensuring operational teams and processes are fully engaged in support to the client Accountable for the delivery of a high quality service in order to meet or exceed client expectations at all times What Experience You Need Experience within a client service management role, handling multiple complex clients Strong experience of making decisions and actions within a variety of work streams Excellent interpersonal & communication skills Ability to Influence and negotiate at senior and executive level Ability to overcome obstacles and identify solutions that support both client & business interests Knowledge of Microsoft & Google tools What Could Set You Apart Experience within a client or vendor service and/or relationship management role Experience within Financial Services or Debt Services / Recovery / Collections preferred
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Senior Client Service Manager
1 week ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day‑to‑day relationship and services we provide to our clients are best in class, managing multiple clients with changing demands and working strategically across the organisation to deliver the best outcomes. What You’ll Do Manage and develop positive relationships with our strategic clients within a team...
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Senior Client Service Manager
1 week ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomesWhat You’ll Do Manage and develop positive relationships with our strategic clients within a team...
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Senior Client Service Manager
1 week ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomesWhat You’ll Do Manage and develop positive relationships with our strategic clients within a team...
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Senior Client Service Manager
1 week ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomesWhat You’ll Do Manage and develop positive relationships with our strategic clients within a team...
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Senior Client Service Manager
2 weeks ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomesWhat You'll Do Manage and develop positive relationships with our strategic clients within a team environment,...
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Senior Client Service Manager
6 days ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomes What You’ll Do Manage and develop positive relationships with our strategic clients within a team...
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Senior Client Service Manager
6 days ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomes What You’ll Do Manage and develop positive relationships with our strategic clients within a team...
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Client Service Manager Senior Support
6 days ago
Nottingham, United Kingdom Equifax Full timeOur Senior Client Service Manager ensures the day to day relationship and services we provide to our clients is best in class, managing multiple clients with changing demands, working strategically across the organisation to deliver the best outcomes Ensure end-to-end new and existing services provided to our clients are functioning as expected, meeting...
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Client Service Manager
6 days ago
Nottingham, United Kingdom NEC Software Solutions Full timeCompany Description Come join us and make a difference in the world! Discover more at www.necsws.com Job Description The Client Services Manager has responsibility for the day-to-day management and delivery of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual...
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Client Service Manager
1 week ago
Nottingham, United Kingdom NECSWS Full timeThe Client Services Manager has responsibility for the day-to-day management and delivery of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLAs) or to reasonable endeavour performance targets (contract dependent) in line with the...
