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Contract Liaison Officer

4 months ago

Dacorum Hertfordshire, United Kingdom Dandara Living Full time

Dandara Living is recruiting for an experienced part-time Tenant Liaision officer to join the site of of our remedial works project in Manchester.

Reporting to the Client Liaison & Contracts Manager this role will assist the Legacy team with project programming and delivery through direct contact with leaseholders and residents as a LRLO, as well as managing robust document control processes across all Legacy Sites.

Monday - Friday (excluding bank holidays)

Assist with resident relocation to temporary accommodation

Attend weekly/monthly progress meetings both in person and via video

Follow reporting and escalation processes for any site issues/complaints to ensure they can be actioned by the Client Liaison Manager, to be developed by the Client Liaison Manager

Complete letter drops, phone calls, welfare checks and consider generally the needs of the residents - ensuring clear communication plans are delivered

Arrange for protection of all surfaces prior to site work to minimise complaints over builders' mess with the site management team.

Manage and mitigate risk by carrying out regular checks i.e. automated systems, passenger lifts, automated doors, fire alarms, smoke detection heads - reporting any risks immediately.

Fire stopping experience

UK valid driving license is required as you may be asked to travel between sites

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability or quality. Today Dandara is one of the UK’s largest independent property development companies, with over 10,000 happy customers and more than 100 industry awards for design and quality - and it’s all thanks to the vision and passion of our dedicated team. Competitive salary, depending on experience

25 days holiday (+ the option to buy 5 more)

£competitive annual bonus (discretionary)

Up to 5% pension scheme (salary sacrifice scheme)

2x salary life assurance (paid option to increase to x4)

No agency applications will be considered for this role. Any CVs received will be considered a free gift