E-commerce Assistant

3 days ago

Batley West Yorkshire, United Kingdom PPG Full time

E-commerce Assistant (Maternity Cover)
PPG Head Office, Birstall
Working Hours: Monday to Thursday: 9am – 5pm, Friday: 9am – 4pm
We’re looking for a proactive and organised E-commerce Assistant with customer service experience , to join our Retail E-commerce team at PPG Architectural Coatings on a 9-month fixed-term basis to cover maternity leave. This is a great opportunity to gain valuable experience in a fast-paced digital environment, supporting key operational tasks across our online retail platforms.
Flexible Hybrid working - 3 days in office and 2 Work from home
Opportunity to work with a leading global brand in coatings and specialty materials
Exposure to key areas of digital commerce and retail operations
Provide high-quality customer service by managing queries from online platforms.
Raise credits and collections in SAP as required.
Support daily performance communications across accounts.
Assist with digital merchandising, including uploading assets and copy to e-commerce platforms.
Provide general administrative support to the Retail E-commerce team.
Previous experience in online customer service.
Basic Excel knowledge (e.g., data entry, sorting/filtering, formatting).
Experience with digital shelf management or e-commerce platforms.
Familiarity with SAP systems.
Minimum of GCSEs (or equivalent) in English and Maths.

PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs.

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