Digital Project Manager Website

2 days ago

Sunderland Tyne and Wear, United Kingdom Energy Job Search Full time

The Digital Project Manager will lead strategic digital initiatives that transform customer experience and operational efficiency. A key focus will be the migration of existing web and mobile applications to a modern, off-the-shelf platform, ensuring seamless integration and minimal disruption to end users. This role is critical in delivering customer-facing digital solutions, particularly those integrated with payment platforms, and requires strong expertise in business change management to ensure successful adoption across the organisation. Own and manage the end-to-end delivery of digital projects, ensuring alignment with strategic objectives, timelines, and budgets. Lead the migration of existing web and mobile applications to a new platform, guaranteeing continuity of service and minimal customer impact. Oversee the development and deployment of customer-facing applications with integrated payment functionality. Engage and influence stakeholders across business units to secure buy-in and support for project objectives. Develop and execute change management strategies to facilitate smooth adoption of new platforms and processes. Provide training, communication, and support to impacted teams and customers. Maintain accurate project documentation, risk registers, and progress reports. Proven experience in digital project management, particularly web and mobile platforms. Strong understanding of IT systems and payment platforms relevant to public transport or similar industries. Degree in a relevant field (preferred). Expertise in business change management and stakeholder engagement. Demonstrated success in managing IT and digital projects, including customer-facing applications integrated with payment platforms. We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses As a Disability Confident Committed Employer we have committed to: Offering an interview to disabled people who meet the minimum criteria for the job Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

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