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Credit Controller full or part-time
4 months ago
Credit Controller
Full or Part-Time
£Benefits: 5 weeks annual leave plus bank holidays, holiday purchase scheme, Contribution Company pension and Life Assurance Scheme, recognition awards, Training Programmes and study support, Employee discount scheme, Employee Assistance Programme, Matched fundraising programme, free onsite parking, relaxed dress, flexible working arrangements.
Our Company is currently looking to hire Credit Controllers who are passionate and dedicated to delivering excellent customer service, with full and part-time positions available. This is a great opportunity for you to join a highly reputable security and facility services Company, which is at the forefront of providing proactive security services and state-of-the-art smart technology for customised, integrated solutions worldwide.
You will be based at the Finance Shared Service Centre (FSSC) in Worksop as a crucial member of our team. It is an ideal opportunity for someone who wants to broaden their understanding and proficiency in the finance industry and to develop both personally and professionally.
This role involves providing timely and accurate information to customers regarding their accounts, identifying and escalating risks to cash flow for timely resolution, and ensuring that all collections activities comply with company policies and guidelines.
Full-time working hours will be Monday to Friday from 8:30am to 5:00pm with part-time opportunities also available. The role is primarily based out of our Worksop office, with some flexibility for home working. A Credit Controller's Main responsibilities:
Look for process improvement opportunities for Finance Shared Service Centre (FSSC) service delivery.
Work to daily outbound phone targets set by the team leader.
Work to individual and Business Unit Overdue Debt reduction targets and Cash Collection.
Work on customer disputes to help minimise outstanding debt and escalate to the appropriate Business owners.
The ideal candidate should have a knowledge of credit control policies and procedures and previous credit control experience. Graduates with the relevant working experience and the required skills will be considered for the role.
Previous experience in a credit control role or customer service role within the finance industry.
Demonstrated experience delivering outstanding customer service in a high-volume, target driven customer service or finance department.
Highly organised and capable of efficiently managing your workload, with experience managing multiple customer accounts.
Proficient in Excel, Word, and PowerPoint.
These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, an original bank statement, an original payslip, your birth certificate, or a valid share code.
Please note, this role does not qualify for a visa under the current Government guidelines therefore to be considered for this role you must already have the right to work in the UK.
To apply for this role as Credit Controller, please click apply online and complete the full application process.
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