Sales Renewal Representative
Found in: Jooble UK C2 - 2 weeks ago
SHOULD YOU ACCEPT THIS CHALLENGE...
· A point of contact with Channel Partners & Account Managers to proactively market subscription opportunities to partners and/or resolve issues that may hinder them from maintaining a relationship.
· Effectively communicate company messages, value propositions, etc. verbally and in writing
· Uncover accounts which may be at risk and develop plans to mitigate and bring them to closure
· Accountable for reviewing and validating installed base reports
· Manage existing programs to maximize company revenue and resolve customer-related contract issues
· Ability to research original business transactions and prepare detail that will lead the account team to make quick recommendations on how to position a renewal
· Goal is to optimize renewal rate, attach rate and term
· Quote all subscription renewal opportunities for assigned territory
· Develop overall renewal strategy and process for assigned territory
· Manage & forecast the subscription pipeline for territory
· Create programs with Marketing Manager to proactively encourage renewal activity with partners
· Develop and communicate process change and improvements to optimize programs and enhance relationships with necessary company external customers and internal support groups
· Track all activity in Salesforce
WHAT YOU’LL NEED TO BRING TO THIS ROLE…
· Bachelor’s degree or equivalent
· Prior subscription sales role – 4+ years
· Prior customer service experience – 2+ years
· Strong interpersonal skills / team player
· High integrity, ethics and humility
· Ability to build and maintain credibility with all cross functional teams
· Industry knowledge preferred
· Highly organized / strong time management skills
· Excellent written and oral communication skills
· Self-starter and ambitiously pursues improvement
· Solid Salesforce aptitude
· Advanced computer skills required (e.g. Excel, MS Access, SQL queries)
· Inventory/installed base management experience is a plus
· Organizational and follow up skills, problem solving and analytical skills
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