Full-time Retail Sales Consultant
3 weeks ago
NATUZZI SEARCH FOR SALES CONSULTANT - London, Croydon
With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries.
We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role.
Job Location : Natuzzi Italia Store in London - Croydon
Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude.
The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. Sales Budget
Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; Manages each visitor through the application of Brand sales ceremonies;
• Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story); • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);
• Collects customer / prospect profiling data in a discreet and informal way;
• Successful sale conversions
• Closes the sales process and prepares the reason why for a new customer visit;
• Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy
• Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);
• Provides after-sales support to Customers
• Previous experience (min 3-5 years) in Retail Sales; or in Luxury Fashion Brands;
• Ability to use and promote sales tools to support sales (eg creation of renderings)
• Experience with a POS system and proficient with MS Office software
• Ability to analyse sales results.
Full Time
• Very competitive salary and sales orientated bonus scheme
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