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Project Manager

4 months ago

Salford Greater Manchester, United Kingdom K3 Full time
K3 is a leading global supplier of integrated business systems to retailers, manufacturers, and distributors. We have over 25 years' experience of delivering award winning solutions for more than 3,000 customers across 20 countries. Our success is built upon world class software, tailored by our industry expertise, and delivered by our world class service. To learn more about our company, please visit

Reporting to the Head of Customer Experience and Project Delivery, the Project Manager is responsible for managing the timely delivery of quality project implementations, resulting in a positive customer experience and a reference-able customer.

Requirements

The Project Manager is expected to be able to deliver projects in accordance with the K3 Syspro ‘IDEAL' project methodology, which itself is based upon PRINCE 2 principles.

The Project Manager is the key point of contact with the customer and should maintain the suite of project documentation relating to each project, (such as project meetings, consultancy visits, development meetings etc.) and ensure it is available via the K3 Syspro SharePoint site.

The Project Manager is responsible for enforcing agreed project governance and using good judgement identify where an issue needs to be escalated to the Senior Supplier for attention. 

Administration

The Project Manager is responsible for ensuring all their diary bookings conform to the requirements of the NexSys diary system, to protect the commercial interests of NexSys, by ensuring that each booking has commercial coverage agreed in advance and scheduling consultants to customers to meet the expectations of the customer in context to the programme schedule.

The Project Manager will ensure they bill their time where appropriate and complete site delivery notes representing the work in a timely fashion.

Reporting

The Project Manager will compile a monthly status report for each project which includes a budget reconciliation, highlights of the key risks and issues, an overall status, and a measure against the project timeline.

This will be presented to the Head of Customer Experience and Project Delivery during a monthly project team meeting where each project will be reviewed, and a RAG status allocated. They will then follow up on any actions arising from this meeting.

Skills/Experience/Qualifications:

  • Prince 2 Practitioner or equivalent
  • Evidential Experience of managing and delivering successful programmes
  • Extensive experience as implementations project/programme manager, preferably in an ERP environment throughout full project lifecycle
  • Experience in managing multiple complex projects/programmes with varying objectives and milestones.
  • Experience of managing commercially and politically sensitive projects in a high governance or regulated industry background
  • Experienced in C-suite stakeholder management
  • Experience of working with technical and development teams
  • Thorough understanding of project/programme management techniques and methods
  • Proficient in core project management technology (MS Project)
  • Good understanding of technology in our industry (SQL, Citrix, SFDC, etc.)
  • Knowledge of core processes in ERP industry
  • Ability to understand and interpret customer requirements
  • Excellent communication with both stakeholders and senior management, including delivering difficult messages
  • Good commercial awareness
  • Excellent organisational skills

Benefits

With colleagues and customers all over the world, we've created a highly dynamic and international work atmosphere. The business that we are in is constantly evolving and because of this, there is always an opportunity to further your professional and personal growth.

As a K3 employee, you can count on:

  • An attractive salary
  • An ambitious and international working atmosphere
  • Appealing secondary benefits

At K3, we pride ourselves on offering equal opportunities regardless of race, nationality, cultural background, gender, age, marital status, maternity/pregnancy status, sexual orientation, gender identity, disability, religious or political belief.

We care that our business creates a diverse and inclusive culture where everyone is respected and can be themselves. We create a better and more sustainable business for our employees, our partners, the communities we work in and our customers through building non-discriminatory procedures and practices. At K3, every individual has an equal chance to apply and be selected for posts pre-employment and an equal chance to be trained and promoted while employed with the organisation.