Quality & Performance Lead
1 week ago
The Performance Management (PM) team is in charge of managing the Key Performance Indicators (KPI) covering service performance, contract compliance, network and operation compliance and market intelligence. We also collaborate with other functions in Platform Logistics to ensure the suitability, compliance of these KPIs. The successful candidate will be responsible for building up systematic performance management, market intelligence visibility and any strategic projects in order to steer the performance following the regional strategy direction. Strategic Performance Management & Planning - Execute a comprehensive performance management strategy aligned with organizational goals. - Define, track, and refine KPIs to measure business performance across departments. - Work hand in hand with other functions in Regional and across Logistics ventures to ensure the suitability, compliance of these KPIs. - Design and control governance, framework of working process related to critical domain in PM as regional level to drive for performance improvement. - Measure, monitor and report Logistics Performance in terms of Delivery performance, buyer & seller experience on modes of Business as usual (BAU) and Mega Campaigns (CP). - Identify opportunities for process optimization, cost reduction, and revenue growth through data analysis. Business Intelligence - Analyze historical and real-time data to uncover trends, root causes of performance gaps, and actionable recommendations. - Collaborate with BI, PMI and operations teams across ventures to integrate data sources and ensure alignment with business objectives. - Partner with internal DE, Tech teams to implement data governance and maintain data infrastructure, BI tools… Facilitate sessions to align stakeholders on performance metrics and BI priorities. - Participate in strategic project and ensure favorable milestone. Bachelor’s degree in Business Administration, Data Science, Analytics, or related field; Master’s (MBA, MS) preferred. - Years of progressive experience in operations, performance management, or analytics, with at least 3+ years in a middle management role. - Expertise in BI tools (e.g., Power BI, SQL Server, Python, R). Strong proficiency in data modeling, SQL, and data visualization. - Solid knowledge of e-logistics industry and market practices. - Strong project management skills. Excellent communication and presentation skills, with the ability to simplify complex data for diverse audiences. - Fluent in Chinese to work with strategy teams in China TikTok is the leading destination for short-form mobile video. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. Diversity & Inclusion To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
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Performance Marketing Executive
1 week ago
London, United Kingdom AMP People Full timeOverview Performance Marketing Executive - 6 month FTC We’re hiring a hands-on Performance Marketing Executive to join a fast-growing consumer brand. You’ll work across PPC, Paid Social and Affiliates, with a particular focus on affiliate management and performance reporting. This role suits someone who loves building and optimising campaigns, digging...
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Enterprise Account Executive
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London, United Kingdom Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
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Enterprise Account Executive
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London, United Kingdom Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
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Enterprise Customer Success Coach
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Product Support Specialist
2 weeks ago
London, United Kingdom Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
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Product Support Specialist
1 week ago
London, United Kingdom Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
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Implementation Manager
1 day ago
London, Greater London, United Kingdom Culture Amp Full timeJoin us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...
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Implementation Manager
1 day ago
London, Greater London, United Kingdom Culture Amp Full timeJoin us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...
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Mid Market Account Executive
2 weeks ago
London, United Kingdom Culture Amp Full time**Who We Are** What do Airbnb, Slack and Salesforce have in common? They use Culture Amp every day to make their workplaces better, along with over 2,500 other companies from around the globe, making up a community who stand together to improve the world of work. With offices in Melbourne, San Francisco, New York, and London, Culture Amp isn’t just for...
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Performance & Quality Lead
2 weeks ago
London, United Kingdom Balfour Beatty Full time**About the role** Balfour Beatty are currently looking for a** Performance & Quality Lead** to join our Connect Plus Services (CPS) team based in either**:Dartford, Leatherhead or South Mimms.** Connect Plus (CP) is the consortium that manages the 30-year National Highways flagship M25 contract, with over 140,000 assets and a management system certified to...
