Analysis and Delivery Manager

Delivery Manager (Hybrid)(Windows 11 Rollout)

~12 Months FTC
~ 42 Days Holidays (Including Bank Hols)
~ Hybrid Working – (1 – 2 Days in office per week)


We are seeking an experienced Delivery Manager to join a team on a Fixed Term Contract to embark on a major transformation of our managed desktop environment. With Windows 10 support ending in October 2025, the university are transitioning to a modern, cloud-first infrastructure built around Windows 11, Microsoft Intune, and Zero Trust principles.

Supporting the rollout of Windows 11 across the University, and also the in place deployment, ensuring secure, scalable, and future-proof desktop services. · Implementing Microsoft Autopilot and Intune for remote provisioning, patching, and compliance. Enhancing security through Endpoint Privilege Management (EPM) Reducing misuse of admin rights and enforcing least privilege access. Introducing Entra Private Access, eliminating VPN dependency and enabling secure, identity-based remote work

You will use both Agile and Waterfall methodologies to ensure successful execution, meet defined objectives, and enhance operational efficiency.

As a Delivery Manager, you will play a crucial role in stakeholder engagement, liaising with Senior Officer teams and academics across the University to ensure timely and effective delivery of the programme.

You will manage relationships with third-party suppliers, ensuring alignment with the University’s processes and monitoring SLAs, escalation procedures, and configuration management issues.


Project Delivery & Product Release Management
Lead the planning, scheduling, implementation and tracking of project activities to ensure timely delivery of project and product milestones. This includes managing/leading Scrum activities and holding agile ceremonies.
Monitor and manage project delivery success, facilitating retrospectives, and interpreting outcomes to identify and implement continuous improvement opportunities.
Evaluate projects, and releases to ensure relevancy, benefits realisation, and compliance.
Identifying and actively managing risks, issues, and blockers across the project/product
Management of project budgets, ensuring accurate forecasting & financial compliance
Collaborate with Product Manager, Procurement & Product teams and external contractors on project spend, ensuring effective cost control.
Drive project governance processes, including project selection, prioritisation, and resource allocation, while balancing risk and benefit.
Define and track key performance indicators (KPIs) and metrics for projects, providing regular updates and reports to senior delivery managers and stakeholders, as appropriate.
Identify, assess, and manage risks and issues that may impact project delivery, implementing mitigation and contingency plans as needed.
Oversee and guide Junior Delivery Managers in the execution of their projects and product delivery, ensuring consistent adherence to project management methodologies, timelines, and deliverables.
Matrix manage/lead cross-functional teams to deliver high-quality project and product outcomes on time and within scope.
Champion the adoption of best practices, process improvements, and lessons learned within product/projects, promoting a culture of continuous learning and development.

Facilitate communication and collaboration between project and product stakeholders to manage interdependencies and mitigate risks across designated projects and products.

Foster strong relationships with internal and external stakeholders, including executives, business unit leaders, customers, and partners.

Serve as a point of contact for project/product-related communication, ensuring transparency and alignment with stakeholder expectations.

Delivery Manager – Requirements

Strong and extensive experience in a project or programme management setting, ideally in higher education, or public sector.
Extensive experience delivering Windows rollout projects.
Knowledge of applying and adapting the variety of project and programme methodologies to suit a business or contextual need.
Track record of maintaining momentum and getting people to take ownership to deliver projects to time/quality/budget
Proven ability to think critically, providing clear analysis and diagnosis and able to convincingly describe and present a range of viable options quickly and within context
Experience coaching/mentoring/line-managing individuals and cross-functional teams
This is a unique opportunity to make a real impact on how the university meets the needs of students and staff as they deliver the University’s digital and growth strategies.