Customer Service Advisor

2 weeks ago


Reading Berkshire, United Kingdom Insight Select Full time

Customer Service Advisor £22,000 - £24,000 | Reading, Hybrid | Permanent An exciting opportunity has arisen for a Customer Service Advisor to join a leading, award-winning organisation within the property and technology sector. You’ll be part of a friendly, dynamic, and supportive team that values collaboration, innovation, and continuous improvement. This is a hybrid role based in Reading, requiring just one day per week in the office, offering a great work-life balance alongside excellent development opportunity. Key Responsibilities: Provide first-line customer support and advice via phone and ticketing system Log and manage all relevant details to ensure smooth and effective resolution Deliver exceptional service and maintain customer satisfaction levels above 98% Build product knowledge through comprehensive training and ongoing coaching Collaborate closely with colleagues to share knowledge and resolve complex queries You’ll also bring: A good standard of education (A-Level or equivalent preferred) Previous frontline customer service experience Proficiency with PCs, MS Office, and web-based systems Knowledge of Zendesk or Salesforce (advantageous but not essential) Strong organisational and time management skills Ability to remain calm, professional, and solution-focused under pressure What’s on Offer Competitive salary of £24,000 per annum 25 days’ annual leave (plus the option to take up to 5 unpaid days) Free parking £300 annual lifestyle allowance towards an activity of your choice Cycle to Work and Gym Flex schemes Internal coaching and mentoring throughout your career Focus on training, development, and career progression Supportive, inclusive, and family-friendly culture



  • Berkshire, United Kingdom Tru Talent Full time

    **Customer Service Advisor** **Basic Salary**:Up to £26,000 + Bonus **Working Hours**: Monday to Friday 08:30PM to 5:30pm 42.5 Hours Per Week with occasional Saturdays **Location: Wokingham** **Extras**:21 Days holiday + Bank Holidays, Pension Scheme New vacancy for a **Front of House/Customer Service Advisor** to join a busy accident repair...


  • Berkshire, United Kingdom Huntress Full time

    **Title**: Customer Service Advisor **Salary**: Circa £22,000 **Location**:Cookham, Maidenhead (walking distance from train station) **Benefits & Perks**:Monday to Friday - No weekends! 25 days annual holiday plus bank holidays, free onsite parking, contributory pension scheme, bike-to-work - scheme, Are you a highly organised and customer-focused...


  • Berkshire, United Kingdom Huntress Full time

    **Title**: Customer Service Advisor **Salary**: Circa £22,000 **Location**:Cookham, Maidenhead (walking distance from train station) **Benefits & Perks**:Monday to Friday - No weekends! 25 days annual holiday plus bank holidays, free onsite parking, contributory pension scheme, bike-to-work - scheme, Are you a highly organised and customer-focused...


  • Reading, United Kingdom Landmark Information Group Full time

    **Customer Service Advisor** **Reading/Hybrid** **What it's like to work at Landmark**: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services,...


  • Reading, Berkshire, United Kingdom Marsh Full time

    Marsh Commercial is one of the UK’s leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. Apprentice/Associate Client Advisor We have a fantastic opportunity to join our Corporate Team as an Associate...


  • Reading, United Kingdom Focus Resourcing Group Careers Full time

    We're looking for a friendly, motivated and professional Customer Service Advisor to join the Customer Service team on a 12-month fixed-term contract, covering maternity leave.You'll work five days a week across Monday to Sunday (with a day off during the week if you work a weekend), on rotating shifts between 7:30am and 8:00pm - for example, 7:30-3:30, 8-4,...

  • Service Advisor

    1 week ago


    Berkshire, United Kingdom Motivation HR Full time

    SERVICE ADVISOR – Berkshire & HampshireAre you a Service Advisor looking to earn a basic plus bonus? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?As a Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You will be...


  • Reading, United Kingdom Eden Brown Synergy Full time

    **Customer Service Advisor** Eden Brown Synergy is working with an organisation based in Reading who are seeking to recruit a Customer Service Advisor to join their Bereavement and Claims team for 6 months. The role is full time, to start on the 13th February, and pays an hourly rate of £11.80 PAYE plus holiday pay. Full training is given (onsite) and...


  • Reading, Reading, United Kingdom Profectus Recruitment Full time £25,000 - £40,000 per year

    Customer Service AdvisorAre you a confident communicator with a passion for delivering first-class customer service? Our client, a leading organisation in their sector, is looking for aCustomer Service Advisor / Customer Care Advisorto join their dynamic team based in Theale, near Reading.About the RoleIn this fast-paced and customer-centric position, you'll...


  • Reading, United Kingdom Huntress Full time

    Customer Services / Data Entry Key Information: - Title - Business Energy - Customer Service Advisor - Duration - 7/8 month contract - extension likely - Location - Reading/ Cardiff - Hybrid - Salary - £12.90 per hour - Hours - 37.5 per week - ASAP Start Description This role is working on a predictive dialler making outbound calls as well as dealing with...