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WINDOW GLAZING RESIDENTIAL SERVICE ENGINEER

4 months ago

Westerham Kent, United Kingdom Porterhouse Recruitment Ltd Full time

Job Title: Service Engineer (Kent and Surrounding Areas) Company Overview: Join our team as a Service Engineer We are a leading provider of high-end glazing solutions, specializing in aluminium window systems and premium residential markets. With a focus on quality and customer satisfaction, we are expanding our service team to cover Kent and surrounding areas. Job Description: We are currently recruiting a Service Engineer to handle service callouts and warranty repairs for our clients in Kent and neighboring regions. The ideal candidate will have experience working with aluminium window systems and high-spec glazing solutions in residential settings. As a Service Engineer, you will play a crucial role in maintaining our reputation for excellence by delivering prompt and effective service to our valued customers. Key Responsibilities:

  • Respond promptly to service callouts and warranty repair requests from clients.
  • Diagnose and troubleshoot issues with aluminium window systems and glazing solutions.
  • Perform repairs and replacements as necessary to ensure the functionality and durability of installed products.
  • Communicate effectively with customers to explain repair procedures and provide excellent service.
  • Document service activities, including findings, repairs, and recommendations.
  • Collaborate with internal teams to address recurring issues and improve product reliability.
  • Maintain a professional appearance and demeanor while representing the company on-site.
Qualifications:
  • Previous experience working with aluminium window systems and high-spec glazing solutions in residential markets.
  • Strong technical skills and problem-solving abilities to diagnose and repair complex issues.
  • Excellent communication skills, with the ability to interact professionally with customers and colleagues.
  • Attention to detail and a commitment to delivering high-quality service.
  • Valid driver's license and reliable transportation to travel to customer locations.
  • Ability to work independently and manage time effectively to meet service deadlines.
  • Flexibility to work occasional evenings or weekends as needed for emergency repairs.
Join Our Team: If you have the necessary experience and skills to excel as a Service Engineer in our dynamic team, we encourage you to ERHapply today. Take the opportunity to contribute to our continued success in delivering top-notch glazing solutions to residential customers in Kent and surrounding areas