Technical Director/Senior Manager

1 month ago

City of London Greater London, United Kingdom Randstad UK Holding Full time

Monday - Friday: 8am - 5pm
Reporting to the Account Manager, you will be part of a leadership team motivating a group of highly skilled engineers on this state-of-the-art film lot. Operational site lead - responsible for the day to day operations and site deputy to Senior Customer
* Support the clients property portfolio admin, ensure accurate document libraries are maintained and occupancy data is available at all times
* Supports the overall strategic vision and delivers best in class operations to help enhance the workplace experience
* working closely with the Account and Management team to maintain the reporting procedure for accidents and near misses
* Maintain a communication network to raise Health & Safety issues; ensure that Method Statements and Risk Assessments for all tasks are documented and communicated effectively
* Understand, anticipate and deliver customer (internal and external) needs while building effective relationships
* Assist to manage, train and support the Workspace site team including but not limited to effective services of Hospitality, M&E, Front of House, Cleaning, Finance, Helpdesk and Security - support to cover for all of the above roles during absence or times of high workload
* Lead in supporting the client in maintaining ISO accredited management systems and retaining accreditation's
* Manage, develop and improve use of Helpdesk system, operations and procedures
* Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets
* this includes ensuring appropriate management systems are regularly updated and monitored in accordance with all the Health and Safety requirements
* To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract
Technical background (ideally electrical)
Minimum 4+ years experience within facilities management/maintenance
Ability to undertake all aspects of maintenance and installation requirements as required within the scope of the contract.
Customer care and relationship-building skills.
Experience in conducting surveys throughout client sites and preparing accurate reports.
The capacity to operate effectively under pressure, in front of the end client, and in rapidly changing environments and circumstances.
The candidate must be confident in training others, communicating in high-pressure situations with management and clients, and enforcing safety rules.
Randstad CPE values diversity and promotes equality. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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