Night Manager

Found in: Jooble UK C2 - 2 weeks ago

City of London Greater London, United Kingdom Montcalm Royal London House Full time

United by timeless style and peerless service, the Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. Discover the hotels in the collection. Our historic brewery, reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Montcalm Collection - Royal London House are looking for a skilled and ambitious
Help to shape the Montcalm Collections next chapter and showcase your skills. Become a trusted ambassador for our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.
Duty Manager is in charge of a hotel's daily operations. The duties of a duty manager includesmooth operation, security and monitoring of the hotel.Ensure the smooth daily operation of the Hotel.
Ensuring security and monitoring of the hotel.
Checking on standards of services, and cleanliness, greeting and assisting in the check in of guests and escorting VIP guest to the room.
Being responsible that employees project professionalism and are well trained and provide friendly and efficient service.
Ensure that corporate, divisional and departmental policies and procedures are adhered to at all levels.
Duty Manager liaise closely with other departments and emphasizes on excellent inter-departmental relations considering other departmental procedures and policies.
Experience in a fast-paced environment, dealing with multiple data sources is preferred.
Excellent Stakeholder management skills:ability to communicate well at different levels, provide guidance, offer explanation, and prepare briefs.
Organization and time management:Generally, a positive outlook makes it easier to handle the stress of unexpected challenges and helps the entire team stay positive and motivated.
Pathways for promotions and growth within the brand.
Recognition and Rewards Program.
Access to an array of discounts via our Benefits Platform.
Comprehensive training through Certified Classroom and E-Learnings.
28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
Cash-back on optical, dental, chiropractic, and physio services.
Concession on gym memberships.
Nutritious meals provided during shifts.
Complimentary dry-cleaning service for uniforms.
Inclusive pension schemes
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background.

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