General Manager

2 days ago


Coalville Leicestershire, United Kingdom Malaberg Full time

If so, you might be the perfect General Manager of Operations for 365 Manufacturing Ltd in Coalville.

We're a rapidly expanding direct-to-consumer innovator, creating brands that transform the lives of pets and people. Our commitment to quality and breakthrough products is what sets us apart.
 
The General Manager of Operations is a critical leadership role responsible for overseeing the operational functions of food/dietary supplement manufacturing, and Logistics. This position serves as the strategic partner to the COO, ensuring health & safety and food safety standards are met/exceeded, driving operations excellence, quality and the effective implementation of operational strategies. The General Manager of Operations will drive cross-functional collaboration, lead process improvement and innovation initiatives, and cultivate a high-performance culture across all operational areas.

Establish clear operational goals and objectives, ensuring alignment with the overall business strategy and performance metrics.

Department Management: Oversee the management of the Production and Logistics departments, ensuring operational plans are executed effectively and efficiently.
KPI Monitoring: Develop and monitor key performance indicators (KPIs) for each operational area, utilising dashboards and reporting tools to track performance and identify trends.

Lean and Six Sigma Initiatives: Lead continuous improvement initiatives utilising Lean and Six Sigma methodologies to identify inefficiencies, eliminate waste, and enhance quality.
Facilitate workshops and brainstorming sessions to foster innovative solutions and best practices across departments.

Liaison Role: Serve as the primary liaison between the COO, operational management teams, and key cross-functional leaders (i.Stakeholder Engagement: Collaborate with senior leaders in Commercial, Procurement, CS, Finance, Tech, HR, and other departments to ensure operational needs and challenges are addressed holistically.

Champion initiatives aimed at improving the customer experience, leveraging customer feedback and data to inform service enhancements.
Establish and monitor SLAs for Operational performance, ensuring adherence to productivity and quality standards.

Mentorship and Coaching: Provide mentorship and coaching to departmental leaders, fostering a culture of leadership development and accountability.
Performance Management: Implement performance management systems to evaluate employee performance, drive engagement, and promote professional growth.

Budgeting and Resource Management:
Budget Development: Collaborate with the finance team to develop and manage operational budgets, ensuring alignment with strategic priorities and financial targets.
Risk Management and Compliance:
Operational Risk Assessment: Identify potential operational risks and develop mitigation strategies to ensure compliance with industry regulations and company policies.
Crisis Management: Develop and implement crisis management plans for operational disruptions, ensuring business continuity and resilience.

Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field; MBA or advanced degree strongly preferred.
Extensive experience in operations management, with a proven track record in Production, Logistics, and Customer Service environments.
Analytical Skills: Strong analytical and data-driven decision-making skills, with proficiency in performance metrics and operational analytics.
Technical Proficiency: Familiarity with ERP systems, data analytics tools, and quality management software.

Change Management Expertise: Join 365 Manufacturing Ltd and help us deliver high-quality products that make a real difference in people's lives.



  • Coalville, Leicestershire, United Kingdom Malaberg Full time

    Are You an Excellent Operator with a passion for efficiency? If so, you might be the perfect General Manager of Operations for 365 Manufacturing Ltd in Coalville. Who We Are: Malaberg Group who are not just another company. We're a rapidly expanding direct-to-consumer innovator, creating brands that transform the lives of pets and people. Our...


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    Are You an Excellent Operator with a passion for efficiency? If so, you might be the perfect General Manager of Operations for 365 Manufacturing Ltd in Coalville. Who We Are: Malaberg Group who are not just another company. We're a rapidly expanding direct-to-consumer innovator, creating brands that transform the lives of pets and people. Our...


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