Process Engineer

Legal Process Engineer - Ipswich, Norwich, Cambridge, Chelmsford
PQE: Term Type: PermanentWorking Hours: Reports to: Department: Business Systems  Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property, corporate services, litigation and private client advisory.
We are defined by our Next Level Law proposition. Next Level Law is also applied to our people. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.
As we continue to enhance our operational efficiency and client service delivery, we aim to streamline and optimise our legal processes. The Legal Process Engineer will play a crucial role in driving process improvements and implementing innovative methodologies to enhance our legal operations.
The Legal Process Engineer will be responsible for analysing, designing, and implementing process improvements within the firm. This role involves working closely with legal teams, clients, and other stakeholders to identify inefficiencies and develop solutions that enhance productivity and service quality. The Legal Process Engineer will leverage agile project management skills and methodologies such as Scrum, SAFe, and Lean to drive continuous improvement.

Identify, analyse, and improve existing legal processes to enhance efficiency, reduce costs, and improve service delivery.
Collaboration: Work closely with legal teams, clients, and other stakeholders to understand their needs, gather feedback, and ensure process improvements align with business objectives.
Project Management: Lead and manage process improvement projects using agile methodologies such as Scrum and SAFe, ensuring timely and successful delivery.
Innovation: Stay abreast of emerging trends and best practices in legal process engineering, identifying opportunities to leverage new technologies and methodologies.
Training and Support: Provide training and support to legal teams on new processes and tools, ensuring smooth adoption and integration.
Quality Assurance: Oversee testing and quality assurance processes to ensure process improvements are effective and meet performance standards.
Contribute to the development of the firm's operational strategy, aligning process improvements with business goals and long-term vision.
Extensive experience in process improvement within a professional services organization, ideally within a UK law firm.
Technical Skills: Strong knowledge of process improvement methodologies such as Lean, Six Sigma, and agile project management frameworks (Scrum and SAFe).
Demonstrated leadership abilities, with experience leading process improvement projects and managing cross-functional teams.
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:
~25 days holiday (FTE) plus Bank Holidays (rising to 30 days)
~ Long Service holiday award – 1 extra week every 10 years continuous service
~ Private Healthcare with BUPA (offered after probation is passed)
~ Scottish Widows Pension Scheme (5% employer / 5% Employee)
~ Staff Profit Share and Individual Performance Bonus Scheme
~ Salary sacrifice (Pensions, Staff Profit Share)
~ Life Assurance - 4 x salary / Permanent Health Insurance
~ Enhanced Maternity/Paternity Leave
~ Subsidised gym membership
~ Electric car scheme
~ Agile/Hybrid Working Policy
~ Dress for your Day Policy

Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.
Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.
We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential.