CLM Process Consultant
2 weeks ago
About Wipro:
Wipro’s dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterprises move faster, rethink processes and change the way their employees work.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Your Benefits:
- A competitive remuneration package including extended fringe benefits.
- Being part of the local Wipro family and also supported by 260.000 enthusiast colleagues spread over the 6 continents.
- A state-of-the-art training platform so you can grow and become the best version of yourself;
- A dynamic working environment with room for personal development
- A career path within a global leading Technology firm
- At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ
About the Practice
Are you excited to play a role that provides you with possibilities to be part of the consulting and advisory services team that brings innovation and value to clients around business process transformations, process benchmarking, process mining, SaaS Cloud implementations, Application, Technology re-imagination etc.? If so please come and be part of the Process & Enterprise Transformation, Advisory and Consulting team at Wipro. It’s an opportunity to work alongside fellow industry experts and create impact on critical transformation programs that help our clients solve some of their most complex business problems. The consulting programs spread across a range of industries and clients, including some of the most marque brands and some of the Fortune 500 clients.
Roles & Responsibilities
As a CLM Consulting leader (both buy-side and sell-side), you will embark on a fast-paced career path that will allow you to utilize your experience, process knowledge and product skills. Your knowledge to design, advise, sell and manage programs, will help define industry and product leading transformation programs. The Process Transformation consulting practice also offers opportunities to enhance your skills and knowledge through training and certifications across multiple leading ERP/Sourcing/CPQ/CLM/ business application products (including leading SaaS/Cloud players) and enablers – allowing you to drive opportunities for yourself and Wipro. The expected responsibilities to be performed in this role are mentioned below.
· Work with business users to understand and document their CLM business processes (including Approvals) to devise the best-fit strategy, application architecture and process flow charts
· The Process lead needs to have a minimum 12+ years of leading CLM on both buy- and sell-side Transformations, quote-to-cash (QTC) and procure-to-pay (P2P), including business process design for multiple large-scale implementations
· Act as a senior trusted advisor for the opportunity, covering the standardization of contract management process for buy and sell side for any multinational and complex business, including deep knowledge of CLM domain
· Perform mapping/gapping based on the requirements and CLM features involving any market leading CLM product - like Apttus, Icertis, Conga, DocuSign, Agiloft, Ariba procurement contracts, Coupa procurement contracts etc. and its integration with
· Document the functional design, process flows, architecture diagram and solution approaches through analysis of business benefits/KPIs of recommended approaches
· Exhibit skills/experience in driving business process improvements from the suggested solutions
· Deep experience in not only CLM with touchpoints to CRM (Salesforce preferably) and ERP (SAP, Peoplesoft, Oracle, etc.) but also CPQ and Sourcing (quoting, configuring products, pricing and discounting strategies, rfx, questionnaires etc.)
· Ability to lead configure design for working prototypes in a development sandbox, if required, and validate and refine – Capability to get hands on if needed.
· Experience of handling CLM dependencies to Sourcing, CPQ, Supplier Performance Management (SPM), Vendor Onboarding, Billing etc.
· Design and collaborate with IT personnel to architect and drive the implementation - configure business requirements, identify gaps, arrive at gap closure approaches, determine pros and cons of technical approaches and document design specifications
Qualifications – Critical Skills
· CLM certifications with scripting expertise and preferable experience in configuring and implementation of market leading CLM product (additionally, CPQ experience is a big plus)
· The ideal candidate will have at least 10-15 years of overall business/functional analysis experience, with at least 4-6 years of implementation experience on a leading CLM platform at onsite (Customer facing role or a lead architect role)
· Ability to clearly understand business requirements and convert them into a functional design, and to collaborate with business analysts and users to define solution approaches
· Conduct meetings with business users and IT personnel and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
· Strong understanding of sales and procurement processes like opportunities, CPQ, Sourcing, Supplier Performance Management, Vendor Onboarding, integration to sales orders, and asset and rfx management.
· Good experience on CLM data model, data architecture, and data management, and familiar with integration to systems like salesforce.com and any ERP (Ariba, Peoplesoft, Oracle, SAP, Infor, etc.)
· In-depth understanding of the capabilities and constraints of the CLM platform.
· Adept in conducting large workshops and demos with business leaders and process owners and drive the design boards in a sprint tool with sufficient exposure to agile methodology
Diversity and Inclusion at Wipro
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.
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