Sales Representative

1 month ago


Portsmouth, United Kingdom Culture Recruitment Group Full time

Job Title: Sales Representative

Reporting to: Commercial Manager

About the role

The Sales Representative is a key role within the commercial team, looking after day-to-day customer service and facilitating growth through telesales activity

Key responsibilities

  • Processing telesales orders in a timely manner
  • Processing all email orders in a timely manner
  • Import any orders placed through online portals
  • Manage credit note process
  • Ensure all orders have the appropriate checking procedures applied to them
  • Ensuring telephone calls are answered within 3 rings and in a professional, polite manner
  • Ensure all customer queries are dealt with in a timely manner
  • Conduct daily service calls
  • Conduct daily telesales calls
  • Performing any other duties as reasonably required

Technical skills and experience required

  • Strong communication skills both written and verbal
  • Must have good IT skills including MS office products
  • Must have good time management skills
  • Must have a tenacious attitude and be able to overcome objections


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