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Client Executive
4 months ago
Client Executive
Job Description:
Introduction
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce, and experience, underpinned by modern creativity.
Carat is an important part of our world-class offering, and is an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.
We’re hiring for a Client Executive as part of CARAT in Leeds.
Purpose of the Role
As a representative of Carat your role demands impressive collaboration skills as well as the agility to add value across the 20+ channels we manage on behalf of our clients. Having an ambitious attitude will see you thrive. We share our passion for media with our clients, so they know they can trust us to keep them at cutting edge of the industry and deliver pioneering media.
Key Responsibilities
Working collaboratively with colleagues and (where appropriate) local markets across
Using research tools to provide insights and supports on planning as needed.
Reviewing client performance data to influence planning and forecasting, identifying anomalies, and working with the manager to resolve potential issues.
Interrogates client briefs to understand the core objectives.
Coordinating activity ensuring projects and plans deliver against objectives and on time/budget, and schedules meetings.
Connecting with key day-to-day client contacts to support delivery of communication and service, and updates plans accordingly.
Working with manager to organise and present new client induction to Dentsu Aegis and brand.
Taking ownership for updating and distributing weekly reports, ensuring specialist team delivery against any client actions
Supporting account Manager and wider team with general client liaison and administration • Oversees assistants on ad hoc queries.
Ensuring quality control of client-facing plans/reports/invoicing
Qualifications + Skills
1-2 years’ experience in the media sector
Clear understanding of all tools, systems and processes needed to operate at level.
Broad understanding of DAN products and services
Resilient and able to remain professional under pressure.
Numeracy and analytical ability, enabling issues to be spotted.
Organised, with a keen eye for detail.
Inclusion and Diversity
Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds, and cultures.
We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
About dentsu
Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce, and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
Diversity, equity, and inclusion sits at the heart of our Social Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.
Location:
Leeds
Brand:
Carat
Time Type:
Full time
Contract Type:
Permanent
