Senior Account Manager

3 weeks ago

London Area, United Kingdom CoCo Group Full time

Senior Account Manager

Integrated Creative Agency

Shoreditch London - Hybrid Working


Our client is a go-to agency for full service design agency, who offer a variety of services including branding, digital design and development, pitches, proposals and marketing collateral for creative needs.


Our client boast an impressive portfolio of major UK and global clients covering a diverse range of sectors, including Purposeful Clients and Consumer Lifestyle Brands


You will be joining a fast-paced, highly skilled team, who readily adapt to evolving requirements and new technologies. Are you passionate about all things creative, aware of industry trends and dedicated to providing clients with the highest level of creative solutions and customer service?


THE ROLE


Due to expansion, we’re on the hunt for a skilled Account Manager & Senior Account Manager’s to help develop account management capability and manage growing client portfolios. You’ll be an integral part of the agency, working with the client and internal teams to manage the delivery of projects, using agreed workflows and processes, whilst meeting business objectives, goals and targets.


We are looking for someone with strong account and project management skills who is looking to develop the right ideas for their client.


ABOUT YOU

  • You’ll have 3-plus years of experience in an agency background
  • You’ll be a strong strategic thinker, highly efficient, results driven, and solutions orientated
  • You’ll be capable of handling multiple accounts, building strong and lasting relationships
  • You’ll be able to thrive in a fast-paced, deadline driven environment
  • You’ll be organised, detail oriented and delivery focused
  • You’ll have experience in taking projects from brief through to delivery
  • You’ll be confident and successful in presenting and communicating ideas to clients
  • You’ll have a track record of working with big name corporate brands within the financial services, law, commercial property, or insurance sectors
  • You’ll be revenue focused and results driven
  • You’ll be a team player with excellent communication skills


KEY RESPONSIBILITIES

  • Building successful and lasting relationships with core clients
  • Briefing in designers and working with the resource team to ensure bookings are scheduled with the correct skillsets.
  • Understand the importance of brands and working within brand guidelines
  • Run account meetings and take responsibility for service levels and feedback
  • Spotting new business opportunities and providing support on client pitches
  • Driving forward client strategy within the agency, assisting with revenue growth •
  • Managing project resource with in-house studio manager
  • Preparing client facing documents and presentations, including monthly management information for core clients
  • Creating and managing project timelines and budgets from brief through to delivery
  • Driving and developing the Quality Review process
  • Ensuring efficient monthly client billing
  • Entertaining clients and teams

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