Field Service Engineer
Found in: Appcast UK C2 - 2 weeks ago
Field Service Engineer covering Glasgow
Company:
Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence
Role Overview
Field Service Engineer Glasgow.
Installation, repair and maintenance support of mainly the Rapiscan’s ADS / CT products.
Responsibilities
- Installation and service support of Rapiscan’s ADS / CT products at customer’s premises, primarily at Glasgow Airport but may include other locations in Scotland.
- Routine preventative and breakdown maintenance of the Company’s equipment at customer premises.
- Provide out of hours standby cover as part of established teams.
- Carry out basic Operator and Technical training when required at customer premises.
- Carry out site surveys and advise customer on technical matters prior to installations.
- Learn the basics for the full range of the Checkpoint & Trace products, so assistance can be given to other teams.
- Provide feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.
Qualifications
- Previous working in a customer facing environment would be beneficial.
- Electronics and Computer experience essential, along with working knowledge of Microsoft office related programs.
- Must have qualifications in subjects relevant to the role.
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