Paralegal

4 weeks ago

Chester, United Kingdom InterQuest Group Full time

Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Paralegal to be based from their office in Chester, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with an array of benefits.


What is expected of the Paralegal?


  • Responsible for managing case load within the Finance Sector
  • Drafting of Letters of Claims, Pre Action-Applications and advice letters to customers.
  • Drafting proceedings to obtain return of goods order and money claims
  • Attend telephone hearings.
  • To review incoming information / litigation correspondence and establish a possible claim route
  • Ensure all information is scanned and uploaded to the case / customer management system in a timely manner
  • Maintaining the case management system, making sure all workflow steps are correctly inputted
  • Providing regular and accurate litigation report to wider business audience
  • Prepare claim documents and proceedings
  • Deal with case as they proceed via the court process
  • Ensure compliance with court deadlines and directions
  • Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
  • Reengineering of processes to optimise efficiencies
  • Be proactive and use initiative when presented with problems or issues
  • Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner
  • Working to tight and demanding timelines
  • Working across functions to improve customer journey


What we look for in a Paralegal?


  • Experience in Financial services or motor sector desirable
  • Litigation experience (essential)
  • Experience in managing own case load
  • Competent I.T Skills - Proficient in the use of Microsoft Office, in particular Excel
  • Strong communication skills


What the Paralegal will receive?


  • Competitive salary
  • Hybrid working
  • Pension scheme
  • Employee referral programme
  • Perks at Work
  • Above and Beyond awards
  • Income protection scheme
  • Employee of the Year
  • Long Service awards
  • Discretionary annual bonus
  • Life assurance
  • Discounted gym membership
  • Flexible working
  • Training and exam sponsorship
  • Employee assistance programme
  • Paid volunteer days
  • Purchase additional annual leave
  • Social events

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