Success Factors Implementation SME

4 weeks ago

Warwick, United Kingdom Pontoon Solutions Full time

Success Factors Implementation SME (Service Management Processes & Performance Metrics)


12 Month Contract (Initial)

Warwick

Hybrid Working


Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.


We are happy to be recruiting for one of our high-profile utilities clients. They are currently looking for a Success Factors Implementation SME to join them for an initial 12-month contract. However, there may be scope for extension or even a more permanent opportunity.


Job Purpose:

In this role, you will play a crucial part in supporting the re-implementation of Success Factors within the organisation. The successful candidate will be responsible for driving efficiency, optimising service management processes, and establishing robust performance metrics to ensure the successful deployment and ongoing effectiveness of Success Factors and integrated tech stack.


Key Accountabilities:

Service Management Processes Optimisation:

• Assess current service management processes and identify areas for improvement.

• Collaborate with cross-functional teams to design, implement, and optimise service management workflows.


Performance Metrics Development:

• Define key performance indicators (KPIs) for Success Factors implementation.

• Establish essential operational level agreements (OLAs) for interconnected relationships within the technical environment, such as the transfer of systems and processes between different functions.

• Establish and implement a comprehensive performance measurement framework to track and report on the effectiveness of Success Factors.


Continuous Improvement:

• Lead continuous improvement initiatives by analysing performance metrics and identifying opportunities for enhancement.

• Proactively address process bottlenecks and inefficiencies to ensure optimal utilisation of Success Factors.


Stakeholder Collaboration:

• Work closely with stakeholders, including HR, IT, and other relevant departments, to understand their requirements and align service management processes with organisational goals.

• Foster strong relationships with internal teams to drive collaboration and ensure successful implementation and ongoing support.


Documentation and Training:

• Develop comprehensive documentation for service management processes and performance metrics.

• Provide training and support to end-users to ensure a smooth transition and adoption of Success Factors.

• Contribute toward the capability growth and performance of our Team by collaborating effectively while helping to cultivate an inclusive work environment and having some fun too.


Technical/Specialist Skills & Experience:

• In-depth knowledge of Success Factors or similar HR software solutions.

• Strong project management skills and the ability to manage complex, cross-functional initiatives.

• Excellent communication skills and the ability to convey technical concepts to non-technical stakeholders


Qualifications:

• Bachelor's degree in HR Management, Business Administration, IT, or a related field. Master's degree is a plus.

• Extensive experience in HR process optimisation and system architecture design, with a focus on HRIS and HCM platforms.

• Prior consultancy, system implementation and business transformation experience strongly desired.


Location:

This is a hybrid working role, with a requirement to work from the clients Warwick office at least 2 days a week.


Working hours:

Standard working hours with some flex where required.


If you feel that this is a role that would suit you then please apply today.

If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.


Pontoon Solutions are an equal opportunities company

  • Success Factors Implementation SME

    1 month ago

    Warwick, United Kingdom Pontoon Full time

    Success Factors Implementation SME (Service Management Processes & Performance Metrics) 12 Month Contract (Initial) Warwick Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations,...

  • Success Factors Implementation SME

    4 weeks ago

    Warwick, United Kingdom Pontoon Full time

    Success Factors Implementation SME (Service Management Processes & Performance Metrics)12 Month Contract (Initial)WarwickHybrid WorkingPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious...

  • Wintel SME

    6 days ago

    Warwick, United Kingdom Undisclosed Company Full time

    Role Title: Wintel SME (SC Cleared) Duration: 2-3 Months Location: Warwick (& Farnborough / Corsham potentially)- 4 to 5 days on site Rate: £660/d - Umbrella only PLEASE NOTE: only applicants with Active Security Clearance will be consideredWould you like to join a global leader in consulting, technology services and digital transformation?Our client is...

  • Wintel SME

    1 day ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Wintel SME required for a 3-month initial contract, umbrella only. We're looking for a skilled Wintel Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing and validation for a on-premises VMware infrastructure.The following technology will be used within the environment to deliver VMware ESXi and...

  • Wintel SME

    3 days ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Wintel SME required for a 3-month initial contract, umbrella only. We're looking for a skilled Wintel Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing and validation for a on-premises VMware infrastructure.The following technology will be used within the environment to deliver VMware ESXi and...

  • Platform SME

    1 day ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Platform SME required for a 3-month initial contract, umbrella only. We're looking for a highly Skilled Platform Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing and validation for a on-premises VMware infrastructure. You will collaborate and guide architects and clients to outline best practise...

  • Platform SME

    3 days ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Platform SME required for a 3-month initial contract, umbrella only. We're looking for a highly Skilled Platform Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing and validation for a on-premises VMware infrastructure. You will collaborate and guide architects and clients to outline best practise...

  • Platform SME SC CLEARED

    2 days ago

    Warwick, United Kingdom Sanderson Remote Work Freelance Full time

    Location: Onsite 4/5 days in either Warwick, Farnborough or CorshamDuration: Until 16/08/24Rate: £550-570/ day INSIDE IR35 Candidate must have current and valid SC clearance ideally with Defence background. Role Description:Skilled Platform Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing and...

  • Wintel SME

    1 day ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Wintel SME required for a 3-month initial contract, umbrella only. Please note to be considered for this role candidates must have active SC Clearance, used within the last 12-months. This role requires 4 - 5 days onsite in either Warwick, Farnborough and/or Corsham. We're looking for a skilled Wintel Subject Matter Expert (SME) to understand low...

  • Wintel SME

    3 days ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Wintel SME required for a 3-month initial contract, umbrella only. Please note to be considered for this role candidates must have active SC Clearance, used within the last 12-months. This role requires 4 - 5 days onsite in either Warwick, Farnborough and/or Corsham. We're looking for a skilled Wintel Subject Matter Expert (SME) to understand low...

  • Platform SME

    1 day ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Platform SME required for a 3-month initial contract, umbrella only. Please note to be considered for this role candidates must have active SC Clearance, used within the last 12-months. This role requires 4 - 5 days onsite in either Warwick, Farnborough and/or Corsham. We're looking for a highly Skilled Platform Subject Matter Expert (SME) to...

  • Platform SME

    3 days ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Platform SME required for a 3-month initial contract, umbrella only. Please note to be considered for this role candidates must have active SC Clearance, used within the last 12-months. This role requires 4 - 5 days onsite in either Warwick, Farnborough and/or Corsham. We're looking for a highly Skilled Platform Subject Matter Expert (SME) to...

  • Platform Subject Matter Expert

    1 day ago

    Warwick, Warwickshire, United Kingdom J & C Associates Ltd Full time

    We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Platform Subject Matter Expert (SME)- Onsite 4 to 5 days in either Warwick, Farnborough or Corsham, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 3 months ...

  • Platform SME

    1 day ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Location: Onsite 4/5 days in either Warwick, Farnborough or Corsham Duration: Until 16/08/24 Rate: £550-570/ day INSIDE IR35 Candidate must have current and valid SC clearance ideally with Defence background. Role Description: Skilled Platform Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing...

  • Platform SME

    1 day ago

    Warwick, Warwickshire, United Kingdom Security Cleared Jobs Full time

    Location: Onsite 4/5 days in either Warwick, Farnborough or Corsham Duration: Until 16/08/24 Rate: £550-570/ day INSIDE IR35 Candidate must have current and valid SC clearance ideally with Defence background. Role Description: Skilled Platform Subject Matter Expert (SME) to understand low level designs, create and implement build scripts, conduct testing...

  • Fleet Manager

    2 days ago

    Warwick, United Kingdom CEF - City Electrical Factors Full time

    CEF - The UK’s Industry Leading Electrical Wholesaler, with over 390 stores, have a fantastic opportunity for someone in the industry who is looking for a career! To support the Head of Fleet in creating a new dedicated fleet support function for the business and implementing the fleet strategy. To be responsible for the compliance of the fleet, and...

  • Interim Procurement Manager

    2 days ago

    Warwick, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyThe company is an ambitious and professional SME-sized specialist engineering organisation. They have expanded rapidly and have big growth plans. They are now looking to recruit an Interim Procurement Manager on a temporary contract for 6 months, to develop the procurement function and support the implementation of an ERP system. The role...

  • Implementation Management Manager

    6 days ago

    Warwick, Warwickshire, United Kingdom Pontoon Solutions Full time

    Job Description Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique...

  • Implementation Management Manager

    1 week ago

    Warwick, Warwickshire, United Kingdom Pontoon Solutions Full time

    Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an...

  • Payroll Manager

    1 month ago

    Warwick, United Kingdom Silver Stone Search & Selection Full time

    Hybrid Working This is a fantastic opportunity to work for a £multimillion leading, Group manufacturing business. Dominant in their market they are focused on quality and delivery of product and have built their ongoing success on their exceptional innovation combined withtheir ongoing belief of developing the people they employ. The role; - Hold’s...