See more Collapse

Network Release Analyst

2 months ago

United Kingdom Capita Full time

Help strengthen our Team as our Network Release Analyst. Home based role


This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple software and hardware vendors. Releases will be inclusive of, but not limited to, vendor application updates / patches, operating system patches, security advisories / improvements, hardware (IOS & firmware), upgrades, projects and programs.


The role will be required to deploy and support release management policies, along with the processes behind the relevant policies and thereafter assist to provide overall Release Management and governance to the business and our customers.


What You’ll Be Doing:

  • Work with internal / external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle.
  • Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity.
  • Assist in the release package design, build, configuration and package acceptance including business sign off.
  • Create Change records and package release records specifying the effect on CIs within the Release Management service.
  • Work with project and service support teams to ensure any potential CI’s are correctly identified and managed through a quality release management deployment programme.
  • Ensure that the CMDB is updated with release updates when a Change is implemented.
  • Work with wider shared services teams (NOC, Major Incident, Change, Problem, etc) in implementation of Release Management tools / procedures.
  • Required to provide wider support within the Configuration Management space where required.


What we’re looking for:

  • Strong experience in release management and come from a networking background.
  • Excellent understanding of Service Management principles and Service Level metrics.
  • Proven track record of providing excellent customer service to SLA’s and experience of managing key customer relationships within a service management type role.
  • Sound technical knowledge and understanding of IT / Network / Communications services including WAN / LAN, VoIP, Ethernet, ADSL / SDSL, Security, MPLS networks.
  • Intermediate level working knowledge of Microsoft Excel.
  • Ability to work well in a high-pressure environment, whilst maintaining focus, sense of urgency and decisiveness.
  • Demonstrate relationship building, motivation and influencing skills to achieve results.
  • Excellent verbal, written and listening communication skills.
  • Experience in the Telecoms, Service Provider, or IT industry, with a good understanding of Local Government, preferably from experience of working with or within this area.
  • Experience of large and complex service management contracts.
  • Possess mature interpersonal skills and is successful at developing and managing relationships at all organizational levels, both internally and externally.
  • Ideally ITIL qualification and experience of applying ITIL (IT Infrastructure Library framework) in the workplace.
  • Ideally have industry recognized network qualification (Cisco CCNA/Comp Network+)
  • Good documentation skills, specifically with regards to internal and customer processes.
  • Knowledge or experience using BMC Remedy or another ITSM tool.
  • Ability to obtain Enhanced CRB, BPSS and SC clearance is required


About Capita Technology and Software Solutions (TSS)


Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s businesses and clients.


What’s in it for you?

  • Opportunity to progress your career.
  • 23 days annual leave (rising to 27 days with time) with opportunity to buy more leave.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
  • Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.


You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.

We have other current jobs related to this field that you can find below

  • Release Engineer

    2 months ago

    United Kingdom Endeavour Recruitment Solutions Full time

    Technologies: Release Engineer Git Azure DevOps Xamarin NET Angular Change Management Endeavour Recruitment has an excellent contract opportunity for an experienced Release Engineer with experience in Azure DevOps to join an established client in Anderlecht, Belgium. The Release Engineer must be able to understand and apply branching strategies to be...

  • Analyst - Networks

    4 weeks ago

    United Kingdom Claranet Limited Full time

    SOC Analysts have responsibility for leading incident response efforts, monitoring security events, analysing logs and data for threats, providing proactive threat intelligence, managing security tools, preparing comprehensive incident reports, conducting security assessments, coordinating incident handling, promoting security awareness, and driving...

  • Network Deployment Analyst

    4 weeks ago

    United Kingdom Fort Recruitment Full time

    We are seeking a Water Network Analyst to work for a company that operates in the Water Industry predominantly installing & configuring monitoring equipment and repairing & maintaining valves on the Water Networks in and around your region. Water Network Analyst - Examples of some daily activities Design and commissioning of clean water network...

  • Water Network Analyst

    4 weeks ago

    United Kingdom Fort Recruitment Full time

    We are seeking a Water Network Analyst to work for a company that operates in the Water Industry predominantly installing & configuring monitoring equipment and repairing & maintaining valves on the Water Networks in and around your region. Water Network Analyst - Examples of some daily activities Design and commissioning of clean water network...

  • Analyst - Networks

    4 weeks ago

    United Kingdom Talentworx Full time

    Pioneering Cyber Security Recruitment With a vision to fortify the UK's position in the global cyber security landscape, we're on a mission to develop the most extensive database of Cyber Security Talent. In an era where digital security is paramount, the demand for specialised Cyber Security professionals has never been higher. As part of our drive,...

  • Data Analyst- Advanced Service Release

    7 days ago

    United Kingdom OEC Full time

    Job Description About OEC Since the year 2000, OEC has grown globally to more than 1,400 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Job Summary Data Analyst- Advanced Service Release has a...

  • Data Analyst- Advanced Service Release

    1 month ago

    United Kingdom OEConnection (OEC) Full time

    About OEC Since the year 2000, OEC has grown globally to more than 1,400 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Job Summary Data Analyst- Advanced Service Release has a responsibility to...

  • Security Analyst

    4 weeks ago

    United Kingdom Cyderes Full time

    Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility...

  • Security Analyst

    4 weeks ago

    United Kingdom Cyderes Full time

    Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility...

  • Senior Technical Analyst

    4 weeks ago

    United Kingdom Yolk Recruitment Ltd Full time €57,852

    Senior Technical Analyst (Networks) Salary: Up To £57,852 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment. This role is ideal for someone who wants to...

  • Senior Technical Analyst

    4 weeks ago

    United Kingdom Yolk Recruitment Ltd Full time €57,852

    Senior Technical Analyst (Networks) Salary: Up To £57,852 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment. This role is ideal for someone who wants to...

  • Analyst - Networks

    4 weeks ago

    United Kingdom Locke and McCloud Full time

    Are you looking for a SOC Analyst role within an exciting end-user, who are one of the leading banking businesses within the UK? You will play a big part working in a small team, helping to keep their systems remaining secure and protected from vulnerabilities. Monitor and analyse security alerts using tools such as Splunk and Microsoft Defender to...

  • Analyst - Networks

    4 weeks ago

    United Kingdom Locke and McCloud Full time

    Are you looking for a SOC Analyst role within an exciting end-user, who are one of the leading banking businesses within the UK? You will play a big part working in a small team, helping to keep their systems remaining secure and protected from vulnerabilities. Monitor and analyse security alerts using tools such as Splunk and Microsoft Defender to...

  • IT Senior Analyst Networking

    2 months ago

    United Kingdom Elanco Tiergesundheit AG Full time

    Analyst-Business Support IT (Infrastructure) page is loaded Analyst-Business Support IT (Infrastructure) Apply locations UK - Hook time type Full time posted on Posted 30+ Days Ago job requisition id R0018076 At Elanco (NYCE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products...

  • Security Analyst

    4 weeks ago

    United Kingdom BlueVoyant Full time

    slow rotating shift pattern that uses 4 teams, and two 12-hour shifts to provide 24/7 coverage. BlueVoyant is looking for a UK SOC Security Analyst I to help our global customers manage their IT security. You will be part of a fast-paced team that helps customers to reduce the impact of security incidents and ensures that critical business operations...

  • Analyst - Networks

    4 weeks ago

    United Kingdom Locke and McCloud Full time €40,000 - €55,000

    I am working with a Cyber Security Consultancy who have won numerous awards and are a leading Microsoft partner. They specialise in SOC services and Network Security, providing top class support to their clients. This role is very much focused around the alerts and response duties a SOC Analyst would have, but also being able to work with a very...

  • Analyst - Networks

    4 weeks ago

    United Kingdom Locke and McCloud Full time €40,000 - €55,000

    I am working with a Cyber Security Consultancy who have won numerous awards and are a leading Microsoft partner. They specialise in SOC services and Network Security, providing top class support to their clients. This role is very much focused around the alerts and response duties a SOC Analyst would have, but also being able to work with a very...

  • Analyst - Networks

    1 month ago

    United Kingdom Ice Recruitment Limited Full time

    SOC Analyst (Security Operations Centre Analyst) Based in Staines £They offer an outstanding leadership team, training and personal growth. If you are looking for a long term opportunity, this is ideal. You will be joining to work primarily on a PS contract Or equivalent experience with vulnerability software - essential

  • Analyst - Networks

    1 month ago

    United Kingdom Ice Recruitment Limited Full time

    SOC Analyst (Security Operations Centre Analyst) Based in York £THIS ROLE IS OFFICE BASED FOR 4 DAYS PER WEEK They offer an outstanding leadership team, training and personal growth. If you are looking for a long term opportunity, this is ideal. You will be joining to work primarily on a PS contract Or equivalent experience with vulnerability...

  • Lead Data Analyst

    3 weeks ago

    united kingdom The People Network Full time

    Lead Data Analyst  Lead Data Analyst required by a leading, well-respected financial services organisation to work in partnerships with stakeholders from a variety of internal teams to create and deliver MI reports, dashboards and solutions. You will be a key player in projects that will help the business make better data-led decisions and streamline...