Senior Pensions Data Technician

1 month ago

United Kingdom Russell Tobin Full time

Russell Tobin is working with a major client in the Pensions industry who needs technical people to join their Data team and take the lead on key client projects as a Senior Pensions Data Technician. You will ensure projects are completed in line with procedural and client requirements and within service level agreements all the time providing a continually improving level of customer service in terms of quality, cost and time.


Job Description:

Working with a team of technicians, specialists, and management to deliver requirements for projects within KPIs and guide the planning process, ensuring accuracy and quality of data projects, with a focus on enhancing customer relationships and improving the delivery of customer experience


Key tasks:

  • Checking calculations and completing all tasks in line with current work procedures to provide input into the costing of data projects
  • Supporting the team on complex cases, high-value cases, and complaints
  • Complete checking to ensure accuracy is maintained
  • Challenging the activities inside and outside the team to improve the customer experience
  • Attending meetings or joining calls to update clients and the business on project progress


What we are looking for:

  • Defined Benefit Pensions experience
  • Good Excel experience, including VLOOKUP and pivot tables
  • Ability to understand, interpret and input into project plans
  • Ability to evaluate and track progress against a project plan
  • Can identify gaps and errors in complex data
  • Can interpret complex data and make recommendations


What's on offer:

  • A company culture focused on individual growth to achieve collective growth
  • Incentives to take part in your community and for self-care
  • Flexible workplace options, from fully remote to hybrid, to accomodate your current lifestyle


Click on APPLY today and we will review your CV and contact you for next steps

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