Technical Business Analyst

3 weeks ago


United Kingdom Cititec Talent Full time

Technical Business Analyst

Fully remote (must be UK based)

£450 inside IR35


In this role, you will be responsible for the analysis and documentation of business requirements for the migration of a legacy fax system to the cloud. You will work closely with Subject Matter Experts (SMEs) across various departments to understand current functionalities and identify opportunities for improvement.


Responsibilities:

  • Gather and document business requirements for the cloud migration of the bank's fax system.
  • Analyse the existing fax infrastructure, including back-end integrations (NSS) and regional variations.
  • Identify and document pain points associated with the current system, such as manual processes, ageing hardware, and integration complexity.
  • Develop a comprehensive migration plan that considers data sovereignty regulations, security requirements, and minimal disruption to existing integrations.
  • Lead and participate in meetings with stakeholders across various departments (Telecom, Security, Tech, Data Sovereignty, Office 365).
  • Document findings and recommendations in clear and concise reports.
  • Develop short-term and long-term plans for the migrated system, including potential adoption of digital signature technology.


Qualifications:

  • Minimum 8 years of experience as a Business Analyst, preferably in a technical role.
  • Experience with cloud migration projects and complex system integrations (within Fax or telephony).
  • Experience within the financial services industry, particularly with bank fax usage, is highly desirable.
  • Strong analytical and problem-solving skills.



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