WordPress WebOps Technician

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

We are seeking a talented Web Operations Technician with expertise in WordPress to join our team. As a Web Operations Technician, you will play a crucial role in building, supporting, and hosting WordPress websites for our clients. The ideal candidate is someone who is experienced with WordPress best practices, proficient in managing hosting platforms like WPEngine and WordPress VIP, and familiar with tools such as New Relic and plugin managers.

Responsibilities:

• Deploy and maintain WordPress websites for our clients, ensuring optimal performance, security, and reliability
• Collaborate with our development and design teams to implement website features, enhancements, and updates
• Monitor website performance using tools like New Relic, identifying and resolving any issues that may arise
• Manage WordPress hosting platforms such as WPEngine and WordPress VIP, including server configuration, backups, and troubleshooting
• Install, configure, and maintain WordPress plugins, ensuring compatibility and security
• Provide technical support to clients, addressing any website-related inquiries or issues in a timely and professional manner
• Stay updated on the latest WordPress trends, best practices, and security vulnerabilities

Requirements:

• Solid understanding of WordPress architecture, themes, and plugins
• Experience working with WordPress hosting platforms, particularly WPEngine and WordPress VIP
• Proficiency in tools like New Relic for monitoring website performance
• Familiarity with WordPress plugin managers and the ability to troubleshoot plugin conflicts
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and collaborate effectively within a team
• 3+ years of experience is preferred

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. We offer a generous compensation and benefits package.